With at least 1 in 5 people in the UK having a long-term illness, impairment or disability, catering for all their needs online is increasingly being recognised as an essential website function.
We recently worked with social housing charity, Acis Group, to create a comprehensive, cutting-edge new website that meets the statutory requirements to make digital services, websites, and apps accessible to everyone.
For a charity that provides over 7,000 homes for residents across the East Midlands, Yorkshire, and the Humber, the Acis website needed to comply with the Web Content Accessibility Guidelines (WCAG 2.1 AA). So the challenge for our web design team was to build a comprehensive resource that was easy to use for the full range of Acis customers, including users with impairments to their vision, hearing, mobility, and thinking and understanding.
The new Acis website needed to incorporate three existing separate sites and create a portal for Housing Developments. The brief included a need for e-commerce capability, lead generation tools and a chatbot, and optimising site speed was a fundamental priority, giving users a seamless experience and simple, easy interaction with content.
Acis Group is a charity that prides itself on the motto of “going beyond bricks and mortar” to create opportunities for people to lead better lives. The group also offers a variety of other associated services, including certified training programs designed to help candidates to pick up new skills and qualifications, as well as providing a home adaptations service to help people enhance their independence.